Privacy Policy
Last updated: 09 July 2026
At Menopause Masters®, trading as DeVernon Psychotherapy, your privacy is extremely important to us.
We are committed to protecting your personal information and handling it responsibly, transparently and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains what information we collect, why we collect it, how it is used and the choices available to you.
Who We Are
Business Name
DeVernon Psychotherapy
Trading As
Menopause Masters®
Personal Information We Collect
Depending on how you use our website or services, we may collect:
Technical Information
When you browse our website, we may automatically collect information such as:
Special Category Data
If you book a consultation or communicate with us regarding your wellbeing, you may choose to share information relating to your physical or mental health.
This information is classed as Special Category Personal Data under UK GDPR.
We only process this information where legally permitted, including:
where it is necessary to provide our educational, consultation or wellbeing services
where you have given explicit consent where required by law.
Your information is treated with the highest level of confidentiality.
How We Collect Your Information
We collect information when you:
We collect information when you:
Your information helps us to:
Our Legal Basis for Processing
We process personal information under one or more of the following lawful bases:
Where we rely on consent, you may withdraw it at any time.
Third-Party Services
To provide our services, we use carefully selected third-party providers, including:
These providers only receive the information necessary to deliver their services and are required to protect your data appropriately.
Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration or loss.
Although no online system can ever be completely secure, we continually review our processes to help safeguard your information.
How Long We Keep Your Information
We retain personal information only for as long as necessary to:
When your information is no longer required, it will be securely deleted or anonymised.
Your Rights
Under UK GDPR, you have the right to:
To exercise any of these rights, please contact us using the details below.
Cookies
Our website uses cookies to improve your browsing experience and analyse website performance.
You can manage your cookie preferences at any time using our Cookie Settings.
For further information, please see our Cookie Policy.
Complaints
If you have concerns about how your personal information has been handled, we encourage you to contact us first so we can resolve the matter promptly.
If you remain dissatisfied, you have the right to lodge a complaint with the:
Information Commissioner’s Office (ICO)
https://ico.org.uk
Contact Us
If you have any questions about this Privacy Policy or how we process your information, please contact:
Karen Vernon
Menopause Masters®
Trading as DeVernon Psychotherapy
https://menopause-masters.co.uk